Controllers
Familienpraxis Tirol is run as an Ordinationsgemeinschaft (shared-premises practice association) made up of two independent sole practices. Under data protection law, each doctor is therefore the controller for their own practice:
Dr Marco Schönberger
Dr Laura Riepl
Bahnhofstraße 54, 6300 Wörgl
Message: Medflex contact
Data protection contact: Dr Marco Schönberger
1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. Websites can also use other storage areas of your browser, such as local storage (localStorage) and session storage (sessionStorage). In law these are treated the same way: what matters is the access to your terminal equipment, not the technology used.
2. This website sets no cookies
We do not use cookies – neither our own nor those of third parties. No Google Analytics, no Facebook pixel, nothing comparable. Our web analytics (Matomo) also works without cookies: no pk cookies are set and no data is stored in your browser. We serve fonts from our own server; no external font services are embedded.
3. What we store in your browser instead
So that the website works, we remember three items locally in your browser. They stay on your device and are not transmitted to us:
- consent-map (localStorage) – remembers that you have loaded the map view. Stays stored until you delete it.
- quickticket-tickets (localStorage) – stores the urgent ticket you have created so that we can display it to you again. It is automatically deleted as soon as the ticket is resolved, or by the end of the day at the latest.
- praxis-popup-… (sessionStorage) – remembers that you have closed a notice. Deleted as soon as you close your browser.
These entries are strictly necessary for the operation of the website within the meaning of § 165 TKG 2021 and therefore do not require consent.
4. Embedded third-party content
One section of our website is loaded from a third-party server. It is initially blocked and will only load once you have explicitly clicked on it:
- Map view: loads map tiles from OpenStreetMap. Your IP address is transmitted to OpenStreetMap in the process.
Unless you click, no connection will be established with this provider.
The chatbot Klaus uses a service provided by Friendly Captcha GmbH to check whether a request comes from a human. Your browser connects to this service only once you open the chat window – as long as you leave it closed, no connection is made. Friendly Captcha sets no cookies, but does store technical data in your browser’s local storage (IndexedDB) to avoid repeated checks. The chat history itself is held only in memory and is gone when the tab is closed.
The digital waiting room (Akutticket) no longer runs in an embedded window. Your details are sent to our own server, which forwards them to Quickticket; your browser does not establish a connection with Quickticket during this process.
5. Settings in your browser
You can delete or block cookies and local storage at any time in your browser. You can find guidance on this, for example, at aboutcookies.org. If you clear your local storage, the map view will be blocked again and will prompt you to log in once more; you will then only be able to access an Acute Ticket you have already drawn via the link you received when you drew it.
6. Amendments to this policy
We reserve the right to update this cookie policy as necessary. You can always find the latest version here on this page.
